N90387 Business Process Management and Control

Scuola di Ingegneria Industriale
Syllabus
Academic Year 2017/18 Second Semester

foto
Docente TitolareValentina Lazzarotti
E-mailvalentina.lazzarotti@liuc.it
Office"Torre" (main tower), 1st floor
Phone0331 572233

Learning Objectives

The course is focused on the Managerial Accounting knowledge and tools: Master budget, Variance analysis, Activity based Budgeting, Performance Measurement, Responsibility acconting are the basic topics of the course. Moreover, after the course students will be able to deal with many of the most common business decisions (marketing and production), selecting a course of action among several alternative scenarios. They will be also able to deal with businesses process management and BPR.

The course is open to Erasmus students as well as to Italian students, these ones with limitations according to the number of Erasmus students.

 

Learning targets

The course is designed to equip students with the knowledge and tools of business management for handling decision-making problems, taking into account economic variables. Prices and costs will be analyzed in order to take marketing and production decisions. Students will be also able to elaborate Master budget documents, to evaluate performance by means of variance analysis, to report results by using different models of statements (full costing and variable costing). 

Course Content

The programme of the course is the following:

  • Business process identification: we analyze corporate processes, understanding why it is important and how to recognize them (traditional functional approach vs. activity based approach)

  • Business process decisions: using break even point and relations between costs, volumes, profit we learn how to take decisions in marketing and production processes (how to deal with a special order or deletion or addition of products, services or departments, etc.). Exercises and real cases (Pizza Hut, Blockbuster, etc.) follow every theoretical explanation:

  • Budget for manufacturing company: a comprehensive case (case Beirut Freeze)

  • Budget for manufacturing without and  with limiting factors 

  • Variance analysis_ theory and exercises _ costs

  • Variance analysis_ theory and exercises_revenues

  • Activity based costing and budgeting

  • Responsibility accounting and reporting (full costing and variable costing)

  • Non financial measures of performance; balanced scorecard

  • Profit center more in detail: financial measures and transfer prices

Course Delivery

The course is balanced between tradional class lessons and home assignments.

Moreover, group and individual works as well as class presentations are required.

Course Evaluation

The final grade of the course is the result of:

  • class participation (20%)
  • home assignments (30%)
  • final written test (50%)

Syllabus

Session 1
Hours of lesson: 4
Instructor: E. Pizzurno

Topics:

Business processes: functional approach and activity based approach

Readings:

Session 2
Hours of lesson: 4
Instructor: E. Pizzurno

Topics:

Business process identification

Readings:

Session 3
Hours of lesson: 4
Instructor:

Topics:

Business process decisions: cost/volume/profit analysis

Readings:

Session 4
Hours of lesson: 4
Instructor: E. Pizzurno

Topics:

Business process decisions: the operating leverage

Readings:

Session 5
Hours of lesson: 4
Instructor:

Topics:

Business process decisions: safety margin

Readings:

Session 6
Hours of lesson: 4
Instructor: E. Pizzurno

Topics:

Business process decisions: special orders

Readings:

Session 7
Hours of lesson: 4
Instructor: E. Pizzurno

Topics:

Business process decisions: deletion or addition of products, services or departments

Readings:

Session 8
Hours of lesson: 4
Instructor: E. Pizzurno

Topics:

Business process decisions: make or buy

Readings:

Session 9
Hours of lesson: 4
Instructor: E. Pizzurno

Topics:

Business process decisions: pricing

Readings:

Session 10
Hours of lesson: 4
Instructor: E. Pizzurno

Topics:

Summary: exercises and cases

Readings:

Session 11
Hours of lesson: 4
Instructor: E. Pizzurno

Topics:

Exercises and cases

Readings:

Session 12
Hours of lesson: 4
Instructor: V. Lazzarotti

Topics:

Introduction and The Functional Master Budget process - introduction and a first example concerning a manufacturing company (Beirut Freeze company).

Readings:

Garrison-chapter 8

Session 12
Hours of lesson: 4
Instructor: V. Lazzarotti

Topics:

Budget for manufacturing company: a comprehensive case (case Beirut Freeze continues).

Readings:

Session 13
Hours of lesson: 4
Instructor: V. Lazzarotti

Topics:

Budget for manufacturing without and  with limiting factors 

Readings:

Exercises provided by the instructor

Session 14
Hours of lesson: 4
Instructor: V. Lazzarotti

Topics:

Variance analysis_ theory and exercises _ costs

Readings:

Garrison- Chapter 9

Session 15
Hours of lesson: 4
Instructor: V. Lazzarotti

Topics:

Variance analysis_ theory and exercises_revenues

Readings:

Garrison-Chapter 10

Session 16
Hours of lesson: 4
Instructor: V. Lazzarotti

Topics:

Activity based costing and budgeting

Readings:

Garrison-Chapter 7

Session 17
Hours of lesson: 4
Instructor: V. Lazzarotti

Topics:

Responsibility accounting and reporting: cost center, revenue center, profit center, controllable/non controllable costs, profit/loss statement by division; actual full costing and variable costing

Readings:

Garrison-Chapter 6

Session 18
Hours of lesson: 4
Instructor: V. Lazzarotti

Topics:

Non financial measures of performance and the balanced scorecard

Readings:

Garrison-Chapter 11

Session 19
Hours of lesson: 4
Instructor: V. Lazzarotti

Topics:

Profit center more in detail: financial measures and transfer prices

Readings:

Garrison-Chapter 11

Session 20
Hours of lesson: 4
Instructor: V. Lazzarotti

Topics:

Summary: exercises and cases

Readings:

Exercises and cases provided by the instructor


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