N90321 Management Information Systems

The role of information technology (IT) is crucial in enabling and implementing business strategies and gaining competitive advantage. More than ever, with an information explosion and growth of new economies in a global scenario, managing information systems becomes necessary.

The main objectives of the course are:

1. to provide the basic notions regarding the IT and digital innovation;
2. to develop a deep understanding of the issues of information management and strategy within an organization;
3. to develop a deep understanding of the issues of information management and strategy across organizations in a supply chain or a cluster of firms;
4. to develop the ability to analyze and manage business evolution in relationship to the adoption of IT in general.

The study of the technological components of an information system (IS) is essential to provide the student with a solid knowledge base about how information systems work. By understanding opportunities and limits of the IT the student will be able to assess the influence of IT on business strategies and organization and to compare the adequacy of different technical solutions to the business needs.

In synthesis, the lectures will cover the following main topics:

1. the role of information and IS within organizations;
2. the relationship between IT and the structure the processes and the strategy of the organization;
3. the sustainability of IS strategy and the IS strategic planning;
4. software applications and IT systems for IS management: the role of “IT solutions” (e.g. ERP systems, KMS, CRM systems) with respect to business processes and strategies;
5. IS development: approaches and methods to build and manage IS;
6. digital innovation enabled by recent internet-based technologies.

During classes will be used case studies and examples deriving both from literature and consultancy projects.

Grading Information

• Class participation: 10%
• Assignments: 10%
• Project Work: 50%
• Final Exam: 30%