Scuola di Economia e Management
Syllabus
Academic Year 2018/19 Second Semester
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Learning Objectives
The students will be able at the end of the course to analyze and diagnose professional behaviors, in order to understand properly the human dynamics which evolve within a multicultural organization and specifically a during project process, including different cultural origins
They will increase the variety of possible behaviors, enhancing the flexibility of their reactions to critical situations, where an intervention is required, taking into account the cultural differences and adjusting consequently their modalities of interactions
They will be provided with the cultural basics to deals with the main cultural areas, such as the Anglosaxon-European and the Asian world, with a particular analysis of the Japan case
They will develop the skill of thinking and acting beyond stereotypes and of fostering the contribution of other culture members, respecting the different visions they belong to
Learning targets
The student will receive and develop a solid background on the main classic theories and approaches to the multicultural problem in managing people and projects
Furthermore , they will be aware of the most advanced evolutions of though and schools which are under construction, to tackle the globalization challenge.
This cultural and cognitive base will allow the students to perform autonomously specific studies towards targeted countries and cultures, when they will be asked to perform as far as HR and Project management are concerned
They will be able to refine the models they will learn through the personal experience, thanks to the methods adopted in the lectures
Course Content
The topics which compose the overall programme are:
Course Delivery
The pedagogic method includes the following factors:
Course Evaluation
The exam will be in written form, at the end of the course. There could be a few tests during the classes that can be valid as parts of the final exam.
No formats other than the written exams (5 questions) will be possibile.
In case of failutre One retake is possible by the university of origin according to rules estabished by the LIUC International Office
The students will be able to assess themselves their level of preparation during the discussions held in class
Syllabus
Session 1 Hours of lesson: 4 Instructor: L. Traquandi | Topics: N.B. the order of the lectures sequence can be changed according to the didactic exigencies; slight modifications of the declared topics can be made for the same reason. Classic schools tackling the multicultural problem The culturalistic school, the convergent school, the contingent school The Hofstede's approach, its validity and limits Leadership styles in different cultures Readings: |
Session 2 Hours of lesson: 4 Instructor: L. Traquandi | Topics: New schools induced by the globalization and the technological leap The forth way, beyond knowledge and experience How the human resource management faces the cultural differences The main cultural areas and their common aspects : country culture, gender culture, generational cultures, organizational cultures
Readings: |
Session 3 Hours of lesson: 4 Instructor: L. Traquandi | Topics: Motivation theories: their power and limits The relational needs approach Engagement and commitment Alignment and misalignment within organizations Readings: |
Session 3 Hours of lesson: 0 Instructor: | Topics: Unconventional approaches to management The Black Box Model New learning curves Application to change management and multicultural management
Readings: |
Session 4 Hours of lesson: 4 Instructor: L. Traquandi | Topics: Reaching Agreements Different Options The use of Persuation and its modalities The Ury and Fisher negotiation model Readings: |
Session 5 Hours of lesson: 4 Instructor: L. Traquandi | Topics: Conflict and its management Body Language and interpersonal communication Solving conflicts, powers and constraints The groups Syndromes and disfuncional group behaviours Readings: |
Session 6 Hours of lesson: 4 Instructor: L. Traquandi | Topics: Problem Solving methodologies Techniques for asking professional questions The Languages of Gibb's for the critical situations Creating a collaborative human climate Readings: |
Session 7 Hours of lesson: 4 Instructor: L. Traquandi | Topics: Company cultures: impact on results Diagnosing the Company cultural DNA Applications to change management and M&A processes Rigidity and flexibility of organizational cultures Readings: |
Session 8 Hours of lesson: 4 Instructor: A. Martone | Topics: Human resource Planning The expatriate Recruiting & Selection Planning in international context Case discussion Readings: |
Session 9 Hours of lesson: 4 Instructor: A. Martone | Topics: Human resource Development Training the workforce Evaluation- part A The pre-departure Training Case discussion Readings: |
Session 10 Hours of lesson: 4 Instructor: A. Martone | Topics: Human resource Development Evaluation-part B Compensation The development in international context Case discussion Readings: |
Session 11 Hours of lesson: 4 Instructor: A. Martone | Topics: Human resource Management in International Contest Exercises and Case discussion Readings: |
Session 12 Hours of lesson: 2 Instructor: L. Traquandi | Topics: Review of the course main topics Final case Q&A forum Readings: |