A91030 Cosmetic Industry World

Scuola di Economia e Management
Syllabus
Academic Year 2019/20 First Semester

Learning Objectives

At the end of the course the student will be able:

  1. to better understand the dynamic environment of  enterprises and associations connected to the Cosmetic System
  2. to deeply asses the marketing strategies related to the consumer behaviour in a competitive frame
  3. to apply theoretical tools to analyse the Cosmetic market
  4. to appreciate the relevance of issues discussed in the course in several Cosmetic Italian Industries, through direct participation of companies and entrepreneurs of the sector

Learning targets

At the end of the course the student will be able to:

-apply general models of analysis to a specific jndustrial sector

-to identify the key problems influencing the perforformacies of the companies in the sector

-to identify the integration roles among the different competencies 

-to evaluate the development strategies followed by a  single company

Course Content

In the cosmetic sector, the chemical, the pharmaceutical and the luxury approach rules the business. The growth dynamic, fostered by a long lasting social change trend, is particularly strong and produced a very high growth in turnover and export also during the global financial crisis period. The most important companies are global, but also very innovative and fast growing SMEs companies are operating. The most advanced techniques and management tools are commonly used. The Course has been developed with the support of Cosmetica Italia, the personal care association. All lessons are presented by entrepreneurs and managers of national and international cosmetic companies and offer to the students a direct contact with the top management of the most interesting global and local companies. The strong proactivity base of the course implies the admission only to the attending students. Some distinctive characteristics of the sector are: 

  • The value of communication investments in cosmetics represent 44% of “non food” products.
  • Science and research are the basis of the cosmetic industry. For innovation and technology, cosmetics companies in Italy invest more than 6% of their turnover, compared to an estimated national average of less than 3%.
  • The industry provides employment for a total of 35.000 people: 54% women (by comparison the average percentage in manufacturing industry is 28%)
  • Considering the total amount of people employed in the sector, 11% are graduated.
  • Italy is a worldwide leader in the production of hairstyle products and a trend setter in design and packaging.
  • Cosmetics is part of the excellence of Made in Italy.
  • A sector where digital economy, from marketing to communication, to commercial activity, has become an essential element."

Course Delivery

The course is structured in three main parts. In the first one the importance of Cosmetic organization is introduced and argued with the support of entrepreneurs, understanding the roles of firms and the complexity among several players included the consumer behaviour. The second part of the course provide the tools to analyse and understand the market, in way to support strategies with product and marketing policies, as well as the distribution channel and the complexity of the sector. The third part will present the structure of Italian Cosmetic System but also will focus on the communication and the importance of individual in networks. During the entire course will be the presence of company presentations: representative from leading cosmetic industries will be invited to tell their experience and in some occasions it will be the possibility to visit directly some firms.

Course Evaluation

The attendance to the course is strongly suggested. The 80% of the classes of each module is the minimum required. All the students  must achieve the “atending student” qualification in order to have access to the written final exam based on the materials presented in the course.

Syllabus

Session 0
Hours of lesson: 0
Instructor:

Topics:

Session 1
Date:
Time: 14.00 – 17.00
Hours of lesson: 3
Topics
Cosmetica Italia and the University: introduction to the course
The cosmetic entrepreneurial system: the profile of the International  and Italian Industry, strategies and business models of the companies.
 

Session 2
Date:
Time: 14.00 – 17.00
Hours of lesson: 3
Topics
Statistics of the Italian cosmetic system: Key data and product-channel structure

Session 3
Date:
Time: 14.00 – 17.00
Hours of lesson: 3
Topics
The emerging cosmetic trends and the top innovative products

Session 4
Date:
Time: 14.00 – 17.00
Hours of lesson: 3
Topics
The evolution of trends in cosmetics
The trend setting processes: colors, textures and looks of consumers.

Session 5
Date:
Time: 14.00 – 17.00
Hours of lesson: 3
Topics
Luxury branding and innovation in beauty

Session 6
Date:
Time: 14.00 – 17.00
Hours of lesson: 3
Topics
Internationalization: the added value of the cosmetic industry as the growth driver of Italian Companies

Session 7
Date:
Time: 13.00 – 18.00
Hours of lesson: 5
Topics
Firm Visit – Pink Frogs
Abstract
Pink Frogs is a small contract manufacturer company, very open to innovation of the production and organization process and very keen to issues related to sustainability that it has successfully introduced in its plant.


Session 8
Date:
Time: 13.00 – 18.00
Hours of lesson: 5
Topics
Firm Visit – Difa Cooper
Abstract
Difa Cooper is the Italian company, leader in dermatology


Session 9
Date:
Time: 14.00 – 17.00
Hours of lesson: 3
Topics
Online sales in the cosmetic sector

Session 10
Date:
Time: 14.00 – 17.00
Hours of lesson: 3
Topics
Firm Visit – Framesi spa
Abstract
Framesi is a SME company operating in the professional hairdressing channel, providing products to over 40 countries worldwide, with particular competitiveness in dying products.


Session 11
Date:
Time: 14.00 – 17.00
Hours of lesson: 3
Topics
Purchasing routines and consumption styles: shift towards new models and paradigms.
 

Session 12
Date:
Time: 14.00 – 17.00
Hours of lesson: 3
Topics
Positioning and trade marketing of cosmetics in the herbalist channel: L'Erbolario case history

Session 13
Date:
Time: 14.00 – 17.00
Hours of lesson: 3
Topics
Digital Customer Journey and cosmetics industry: defining a strategic campaign starting from consumer needs and behaviors 

Readings:


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